Amenities
Amenities and services available to patients, their families and their visitors in our Gainesville hospitals.
ATM and banking
- ATMs are located in the BOB体育 Shands Hospital atrium and in the main lobby of BOB体育 Shands Cancer Hospital
- A Campus USA office and ATM are located on the ground floor of BOB体育 Shands Hospitalin
Cell phone use
Cell phones may be used in some of the hallways and in all waiting rooms. Nextel communication devices may be used anywhere at BOB体育 Shands Hospital and BOB体育 Shands Cancer Hospital. Cell phones that don鈥檛 use Nextel service are prohibited from the following areas:
- Emergency and trauma service areas
- Adult intermediate care unit
- Floors that are using extensive medical telemetry
- Intensive care units
- Postoperative recovery room
Cell phones can be used in patient rooms as long as they are three feet away from the following medical equipment:
- Patient monitors
- Infusion pumps
- Telemetry transmitters
Housekeeping services
If you have any concerns about maintenance problems or cleaning issues in your room, let your nurse know or call I-CARE, 4-2273 directly. This number only works when calling from within BOB体育 Shands Hospital.
Interpreters/hearing impaired
- Call (352) 594-5004 to request a staff Spanish Medical Interpreter Monday through Friday 8 a.m. to 4:30 p.m.
- After hours, or for other languages, please use a CyraCom phone or video
remote at patient's bedside (available in HVNM and Cancer Hospitals). - Video Remote Interpreter carts for patients who are deaf and require American
Sign Language Interpreters can be accessed through Environmental Services.
Mail and flowers
To send mail to hospital patients, please use the following address:
- Patient Name
Patient Room Number/Floor/Unit
BOB体育 Shands Hospital
1600 SW Archer Road
Gainesville, FL 32608 - A post office is located on the ground floor (one floor below the first floor) of BOB体育 Shands Hospital. It is open Monday through Friday 8 a.m. to 3 p.m. Mail must be dropped off by 3 p.m. to be postmarked that day. Mail is delivered to patient rooms Monday through Friday by BOB体育 Shands Auxiliary volunteers.
- Latex balloons are prohibited on patient units.
- Some patients are unable to receive flowers for health reasons. Please contact the unit for further information.
Notary public
Notary services are available to patient/visitors for hospital related business Monday through Friday 8 a.m. to 5 p.m. The Notary is located in the post office on the ground floor of BOB体育 Shands Hospital.
Public restrooms
- Visitors should not use the bathrooms in patient rooms. They are reserved only for patients in order to protect their health.
- Public restrooms are located throughout the hospital.
Family restroom facilities
Both the men鈥檚 and women鈥檚 restrooms in the following locations have diaper changing stations:
BOB体育 Shands Hospital
- First-floor Atrium area near the elevators (Rooms 1296.1 and 1296.2)
- First floor near the Food Court exit and the Chapel (Rooms 1207 and 1209)
- Fourth floor near the Welcome Station (Rooms 4501 and 4503)
- Sixth floor near the six elevators accessible via the Atrium (Room 6257)
BOB体育 Shands Cancer Hospital
- Family restrooms are available on each floor.
Safety and security
The Safety and Security department ensures the security of the campus while you are visiting with us. They can assist with escorts to patient and visitor garages during evening and night shifts, automobile jump-starts, and contacting a locksmith for car lockouts. For routine business call (352) 265-0109 and for emergency service requests call (352) 265-0911.
Wellness
The is located on the first floor of the BOB体育 Shands Cancer Hospital and Critical Care Center parking garage on southwest 13th Street. If you are here for an extended stay with a patient, or if you are a patient and would like to explore medical fitness after being discharged, the Fitness and Wellness Center programs are for you. All aspects of the programs are aimed at helping you achieve a healthy and fit lifestyle that lasts a lifetime.
In your room
Television
Televisions are provided in each patient room. Please be considerate of others by keeping the TV volume down and turning off your TV at bedtime. All the televisions are capable of closed captioning. If you need closed captioning, your nurse can make the arrangements.
Wi-Fi/internet
While at BOB体育, use our free Wi-Fi. It鈥檚 available in patient rooms, lobbies, waiting rooms, dining areas and terraces. No password is needed:
- Please select the Wi-Fi network named ufhealthguest
- Read and accept the Acceptable Use Policy to connect
- If you need help connecting, call (352) 265-0526
For patient privacy, there are some areas where you may not use a wireless device. These include critical care units and surgical areas.
Electrical appliances
Electrical appliances including hair dryers, curling irons, razors, radios, heating pads, portable heaters, VCRs, computers and other devices are not permitted in patient rooms. You may use only battery-operated devices.