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Medical Records

If you would like to obtain a copy of your medical records, images or test results, we are here to help.

Medical records are mailed, emailed or released to MyChart per your request. You may also pick up records at our walk-in offices.

View and share medical records using myUFHealth

To access your medical records, select sharing in the MYUFHealth menu. Once you send in your request, your records will be released within 96 hours.

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Your privacy

Due to state and federal privacy laws, only the patient or the patient鈥檚 legal representative can obtain medical information. Please be prepared to show proof of such.


BOB体育 Shands Hospital and BOB体育 Physicians

To obtain a copy of your medical records

Complete a BOB体育 Shands medical request form - you can call our office at (352) 594-0909 to have the form mailed or faxed. Then follow one of these options:

  • Mail the form:
    Health Information Department
    PO Box 100348
    Gainesville, FL 32610
  • Fax the form
    (352) 627-4500
  • Pick up in person - bring the form to:
    BOB体育 Professional Park
    3300 SW Williston Road
    Gainesville, FL 32608
    (352) 594-0909
    Hours: 8 a.m. to 5 p.m. Monday through Friday, excluding holidays
  • If you need copies of actual videos or tracings, please contact the department that performed the test.

To obtain radiology / X-Ray images

Complete a BOB体育 Shands medical request form and follow one of these options:

  • Pick up in person - bring the form to:
    BOB体育 Shands Hospital Radiology Department
    1600 SW Archer Road
    Room G297 (Ground Level by the atrium elevators)
    Gainesville, FL 32608
    Hours: 8 a.m. to 6 p.m. Monday through Friday, excluding holidays

Non-BOB体育 Shands doctor鈥檚 offices

If the request is for a non-BOB体育 Shands doctor鈥檚 office/facility, please ask the doctor鈥檚 office to do the following:

  • Use their office fax cover sheet
  • Write your name, date of birth and what they need on the office fax cover sheet
  • Write STAT at the top of the page
  • Fax the form to the ROI office at (352) 265-1098
  • The ROI office will fax the records directly to your doctor鈥檚 office
  • Please contact the HIM Department at (352) 594-0909 or (352) 265-0131 with questions.

BOB体育 Central Florida

To obtain a copy of your medical records

Complete a PHI Release form and follow one of these options:

  • Mail the form:
    BOB体育 Leesburg Hospital or BOB体育 Spanish Plaines Hospital HIS Department:
    600 E. Dixie Ave.
    Leesburg, FL 34748
    Please include a copy of your driver鈥檚 license or other government-issued identification
  • Pick up in person - bring the form to:
    • BOB体育 Spanish Plaines Hospital East Campus:
      1501 N. U.S. Highway 441
      Bldg. 1800
      The Villages, FL 32159
      Hours: 8 a.m. to 4:30 p.m. Monday through Friday
      Call (352) 323-5240 for more information
      Please bring your driver鈥檚 license or other government-issued identification
    • BOB体育 Leesburg Hospital:
      301 W. Oak Terrace Street
      Leesburg, FL 34748
      Hours: 8 a.m. to 4:30 p.m. Monday through Friday
      Call (352) 323-5240 for more information
      Please bring your driver鈥檚 license or other government-issued identification

To obtain a copy of your medical records

Complete an Authorization for Release of Information form. Then, select one of these options:

  • Mail the form
    BOB体育 Jacksonville
    Health Information Department
    655 West 8th Street
    Jacksonville, Florida 32209
  • Fax the form
    (904) 244-3165 or
    (904) 244-3360
  • Email the form
    [email protected]

If you have any questions, please call our office at (904) 244-2597. We are open 8:00 a.m. to 5 p.m. Monday through Friday

  • Select option 2 for medical records
  • Select option 3 for radiology images

To obtain a copy of your medical records

Complete a Release of Information form and follow one of these options:

  • Mail the form:
    Health Information Department
    BOB体育 Flagler Hospital
    400 Health Park Blvd.
    St. Augustine, Florida, 32806
  • Fax the form
    904-819-4915
  • Email the form
    [email protected]
  • Pick up in person - bring the form to:
    BOB体育 Flagler Hospital
    400 Health Park Blvd.
    4th floor, Suite #4005
    St. Augustine, Florida, 32806
    Hours: 9 a.m. to 4 p.m. Monday through Friday

To obtain radiology / X-Ray images

Complete a Release of Information form and follow one of these options:

  • Mail the form:
    Radiology Department
    BOB体育 Flagler Hospital
    400 Health Park Blvd.
    St. Augustine, FL 32806
  • Fax the form
    904-819-4928
  • Pick up in person - bring the form to:
    Radiology Department
    BOB体育 Flagler Hospital
    400 Health Park Blvd.
    2nd floor lobby
    St. Augustine, Florida, 32806
    Hours: 7 a.m. to 4:30 p.m. Monday through Friday, excluding holidays

Record Access Fees

  • You may review your medical record by appointment only. The review fee is $25 per hour.
  • Under Florida law you may be charged a fee of up to $1 for every page copied (plus tax and handling).
  • You can save money by asking for specific documents or a record abstract (all recent major reports) rather than the entire record.
  • The copying fee is waived for copies provided directly to a healthcare provider for continuing medical care.
  • Most record requests are fulfilled within five to seven business days.