EpicCare MyLink is the community physician portal for BOBÌåÓý. This portal provides real-time web access to patient information, so physicians who practice at locations outside of BOBÌåÓý can access patients' clinical data. This streamlines and speeds up the ability to remain up to date on changes to patientsâ€� medical record.
Benefits
Place orders and appointment requests to BOBÌåÓý
Monitor appointment requests
Receive notification of key patient events
Features
Using EpicCare MyLink, you will be able to access and search the patient's chart, including:
- Inpatient admissions or discharges
- Completion of outpatient visits
- Lab results
- Demographics
- Allergies
- Medications
- Problem List
- Medical and Surgical History
Begin Your Access Request
New organization not currently setup for BOBÌåÓý MyLink
Download an Organization Access Agreement
- Your Site Administrator should sign the Organization Agreement. The Site Administrator is the person in your office responsible for maintaining and overseeing MyLink Accounts.
- You will upload a copy of the signed agreement in the next step.
- The Site Administrator must have completed HIPAA training. If your organization does not provide HIPAA training you may use .
- Organizations must be able to provide proof of completion of such training upon request of BOBÌåÓý for a minimum of six (6) years.
Create a new MyLink Organization and add new users
- Download a PDF with full step-by step instructions
- Go to the
- Click the "Request New Account" link under the "LOG IN" button
- Select “Request a new site� and choose a type of site to create
- Fill out all required fields and attach the Organization Agreement
- Add a user to your site during registration. Make sure to check the “Make this user a site administrator� box at the bottom of the user request for anyone in your office who will be a Site Administrator.
Submit the request
- Requests can take up to five days to be reviewed and completed
- The Site Administrator will receive their login information via email. They will then be able to add New Users from within MyLink
- When you login to your account there are user-guides for MyLink to assist you. You will find them in the Quick Links section on the home page.
New user whose organization is currently setup with BOBÌåÓý MyLink
Any user requesting access to Epic MyLink must have completed HIPAA training.
- If your organization does not provide HIPAA training you may use .
- Organizations must be able to provide proof of completion of such trainings upon request of BOBÌåÓý for a minimum of six (6) years.
Partner with your Site Administrator
Your Site Administrator will be the one to place any new user requests on behalf of your organization.
- Download a PDF with full step-by step instructions
- If you are unsure who your Site Administrator is, you can:
- Partner with a coworker at your organization who currently has access. They can use the “Who is my Site Administrator� link in the Quick Links section of the homepage of MyLink.
- Contact our EpicCare MyLink support team at BOBÌåÓý. We can look up the information for your organization and let you know who your Site Administrator is. Please provide the name of your organization in the email. Please allow our EpicCare MyLink support team time to process your inquiry.
Your Site Administrator submits your New User request
- Requests can take up to five days to be reviewed and completed
- When the request is approved, your Site Administrator will receive an In-Basket message. The message will include your Login ID and will set your Temporary Password
- When you login you will be prompted to change your password. You will also have to agree to BOBÌåÓý’s and Epic’s Terms & Conditions before you will be able to use Epic MyLink
- When you login to your account there are user-guides for MyLink to assist you. You will find them in the Quick Links section on the home page.
Logging in
- You will then see (the above) homepage/logon page. Enter your assigned EpicCare MyLink User ID and Password and click Log In.
- The default home-workspace is your Getting Started page. From this page you can quickly access all the available EpicCare MyLink workspaces.
Logging out
To maintain patient confidentiality, you need to log out or secure your screen when you are done working or have to leave the computer for any reason. There are two ways to do this:
- Click Log Out to log out of EpicCare MyLink. The next time you log in, you are directed to your start page.
- Secure the computer by clicking Secure. When you log back in, you return to the same page that you were using before you secured the screen. This way, you don't need to navigate back to the page on which you were previously working.
Questions?
If you have questions or need clarification, please contact support by calling (352) 265-0526 or by emailing [email protected]